Recent Posts

Electrical Fires Are No Joke

5/16/2022 (Permalink)

Bedroom charred by fire exposing wood beams and insulation Even the TV was melted in this electrical fire.

We here at SERVPRO encounter many different fire damage emergencies, from gas stoves improperly turned off, to faulty heaters.  Arguably, electrical fires can be the most sinister.  They are mostly preventable if you take the proper precautions, like not overloading any one outlet or not running cords underneath carpets.  Sometimes though, they just short out, like at this job we finished recently.

When the wall outlet on the second level bedroom of this townhouse blew, it started a fire that consumed the whole floor.  The walls, ceiling, and floor of each room suffered massive damage and were beyond repair.  Our mitigation team was forced to completely gut the entire area, stripping away everything to just floorboards and studs.

The only precaution that may have avoided this disaster is making sure that every ten years, a licensed electrician checks the home’s entire electrical system.  Aside from that, you can always count on our mitigation team to clear out the damage, and our construction team to then rebuild it.

Flooded Church Facility? We Can Help!

5/16/2022 (Permalink)

Long tiled hallway with many sitting pools of water on the floor. The scope of this job was huge!

We here at SERVPRO pride ourselves on the ability to tackle all types of water loss.  Big or small, we have the experience and expertise to make any disaster “Like it never even happened.”  That includes a recent job we finished at a local Church.

When one of the toilet valves on the second floor busted overnight, water poured through the ceilings and affected more than fifteen rooms on both levels.  From offices to stairwells to even the children’s daycare center, water pooled up everywhere.  In total, we used more than thirty high powered air movers and three refrigerant dehumidifiers to completely dry and remove all of the water. 

Water losses of this size don’t happen often, but rest assured, when they do, we are primed and ready to respond as fast as possible.  We certainly have the ability and capacity to help any sized commercial organization.

Have A Commercial Water Loss? Call SERVPRO for full service!

5/10/2022 (Permalink)

An office space with brand new hardwood floors installed. Our Construction Team updated the damaged floor tiles with this beautiful hardwood floor!

We pride ourselves on the ability to respond to water disasters of all sizes.  From a small single-family home basement leak to a hotel sprinkler system malfunction affecting multiple floors, we have the expertise and equipment to fully mitigate all water damage.

For example, when a local condominium in-door pool leaked due to a faulty valve, the entire basement floor hallway and offices were flooded.  After being called out to the site, we successfully removed the water and dried the affected areas.  It was apparent, however, that the tile flooring was damaged beyond repair.  Our Construction Team then came in, completely removed all of the tiles, and replaced them with a beautiful hard wood floor.

When all was said and done, we not only made the pool leak “Like it never even happened,” we upgraded the look and feel of the space.  If you have a commercial building in need of water mitigation and construction, we can offer you the same full service!

SERVPRO Has Its Own Meteorologist?

4/15/2022 (Permalink)

A weather map of the United States with a SERVPRO logo in the bottom right We take storm preparedness very seriously.

It might surprise you, but we here at SERVPRO have our own Meteorologist.  Storm preparedness is something we take very seriously.  It’s not enough to just pay attention to the Weather Channel.  We’re not interested in routine showers or overcast days.  We want to be able to track huge weather patterns that result in severe storms before they happen.  Any leg up we can get on the weather allows our national storm response teams to quickly mobilize where they are needed most. 

Every second counts when it comes to storm damage.  Our number one goal is to help alleviate the anxiety and pain of those affected by weather disasters.  The sooner we can respond to them, the sooner they can get back to living a normal life.  Not to mention, the less likely their situation gets worse.  Having our meteorologist track last years polar vortex as it was developing, helped save those affected time and money.  It’s just another way that we go above and beyond for our customers.

Commercial Jobs Require Commercial-Sized Equipment

4/13/2022 (Permalink)

The Nikro PS1000, Phoenix FireBird, and Dri-Eas LGR 7000 lined up in a warehouse. Our industrial-grade equipment can handle anything!

Did a pipe burst in your office building causing water damage on multiple floors?  The equipment used for residential mediation just won’t cut it.  That is why we carry a whole suite of heavy duty, industrial-grade machines, powerful enough to tackle the biggest disasters. 

One such machine is the Nikro PS1000 HEPA Air Scrubber.  With its uniquely designed filtration system, this air scrubber produces 99.7% absolute clean air, removing airborne contaminants and even odors.  Using between 2.3 and 2.8 amps to run, and weighing 74 lbs, the Nikro PS1000 prevents the spread of nasty mold spores like no other.

Another powerhouse that we use is the Phoenix FireBird Heat Drying System.  Highly flexible, The FireBird operates freestanding or with 12-inch flex duct on the inlet and/or outlet to distribute the heat precisely where we need it.  It’s capable of producing heat at 80°F on its highest setting, completely drying any hidden water moisture.

Last but not least, we have the Dri-Eaz LGR 7000 Dehumidifier.  This state-of-the-art machine precools incoming air before it passes over a cold evaporator coil (20°F to 30°F below the dew point).  The cold coil condenses any water vapor into liquid water that then collects in condensate pump and is removed by an automatic pump-out system.  The Dri-Eaz 7000 is one of the most efficient ways to reduce the moisture level in the air and accelerate the drying process.

With these tools in our tool belt, our commercial clients can rest assured, no matter how big the job, we have them covered!

Preparing For Spring Storms

4/11/2022 (Permalink)

Multi-color umbrella blocking heavy rain with the title, "Preparing For Spring Storms" up top and a SERVPRO logo beneath Don't get caught in the rain this Spring!

Spring is finally upon us!  As the cold weather of winter starts to thaw, it’s a good time to start preparing for the climate shift.  April showers sound delightful on paper, but they can quickly escalate into torrential downpours or thunderstorms.  That is why it is never too late to double check your storm readiness.

First off, everyone should have a general emergency kit in their house and vehicle.  These should include a radio, flashlight, extra batteries, a first-aid kit, emergency contact information and non-perishable food.  No matter the type of storm, these kits are invaluable to have.

More specific rainstorm advice revolves around potential flooding.  Make sure you keep your gutters and storm drains clear of leaves and debris.  Try and keep valuables on high shelves when storing materials in your basement or areas that are prone to flood.  Always keep rain gear and water-resistant clothing easily accessible in your home and car.  Last but not least, never drive through standing water or wade into flooding basements.  Both can be fatal.

These simple steps can be lifesavers.  It’s important for everyone to take stock and implement them as we enter the rainy season.  And if you do experience any flooding this spring, you can always count on us to restore the water damage.

Introducing the New Phoenix DryMAX BLE Dehumidifier!

3/24/2022 (Permalink)

Green Phoenix DryMAX BLE Dehumidifier placed on the floor of a warehouse This machine is a serious upgrade to our water mitigation services!

Always looking to leverage the latest and greatest technologies, we here at SERVPRO are proud to upgrade our water mitigation services with the new Phoenix DryMAX BLE Dehumidifier! This large category dehu weighs a mere 63 pounds, uses only 5.7 amps of power, and comes equipped with a heavy-duty condensate pump, epoxy-coated coils, superior MERV-10 filtration, and Bluetooth functionality. 

But what do all these numbers and acronyms mean for our customers?  Its light weight relative to its size allows us to set up more dehus more quickly when on-site.  Its superior energy efficiency allows us to plug in multiple units at the same time as well as reducing the noise it makes.  Last but not least, the integrated Bluetooth technology allows us to seamlessly document drying reports.

And these are just the highlights of what this machine can do.  It is a significant upgrade from the older model and we’re super excited to start utilizing it!

Storm Response Program

3/11/2022 (Permalink)

A white Van completely filled with green air movers We're fully prepared to go where ever a storm hits!

Our franchise is extremely proud to be a part of the national SERVPRO Storm Response Program.  Our company is built upon the desire to serve those affected by disasters.  Be it a small bathroom leak or a category 5 hurricane, we are committed to help restore what is lost.  While our first concern is always for those in our immediate community, sometimes the need created by huge national storms is too great to ignore. 

Last year, for instance, during the horrible winter freeze in Texas that incapacitated their power grid, we traveled to Irving to help those most in need.  Later in September, in the wake of Hurricane Ida’s devastation, we drove up to Philadelphia to start rebuilding the damage.  Every second counts during national storm emergencies.  Without the Storm Response Program, coordinating these efforts would have taken much longer. 

These experiences have shaped us into an even more close and compassionate crew.  The gratitude and love we received out in the field have had a deep affect on us and our work even here at home.  This is why we will continue to be a proud member of the Storm Response Program.

How We Use Thermal Imaging

3/4/2022 (Permalink)

Flir C2 Thermal Camera being used in a bedroom. The Flir C2 Thermal Camera helps us detect unseen moisture!

We here at SERVPRPO are always leveraging the latest, state-of-the-art technologies to improve our water mitigation process.  It’s just one of the many ways we strive to offer the very best service to our customers.  One such example is how we utilize the newest thermal imaging cameras like the Flir C2. 

By using the powerful Flir C2 Thermal Camera, we can detect unseen moisture behind walls and ceilings without having to cut out any drywall.  We can even track that moisture to its source, giving us the most accurate information on your water loss before the mitigation process even begins.  This saves time and money on unnecessary demo and ensures the precision of our work.  Rest assured, we will continue seeking out and using the industry’s top tools to enhance our customer’s experience.

We Offer Businesses Emergency Ready Profiles (ERPs)

3/1/2022 (Permalink)

SERVPRO Emergency Ready Profile (ERP) Logo An ERP is the best way to prepare your business for a disaster!

Did you know that about 50% of commercial businesses may never recover after suffering a disaster?  Whether a water or fire loss, natural or man-made, all can be equally devastating.  The most important factor in being one of the 50% of businesses who survive is preparedness and we are here to help.  By developing a free SERVPRO Emergency Ready Profile (ERP), you help minimize any costly interruptions to your business.

In short, an Emergency Ready Profile (ERP) is an immediate and concise plan of action in case of any size disaster.  Not only does an ERP establish our franchise as your disaster mitigation and restoration provider, it identifies your organization’s line of command for authorizing work to begin.  This allows the mitigation process to start sooner, saving you time and money.  An ERP also provides us with your facility’s important details, such as shut-off valve locations, priority areas and contact information.  Having a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency.  It also helps us know exactly where to go and who to speak to when we arrive onsite.

Best of all, the ERP program is absolutely free.  You can set up this plan of action for no cost and use it to keep your staff informed on emergency procedures.  So, call us today, and we can start protecting your business.